Panasonic SCPM23 - Manual (Page 16)

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Limited Warranty (ONLY FOR U.S.A.)
Panasonic Audio Products
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic
Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the
length of the period indicated on the chart below, which starts with the
date of original purchase (“warranty period”), at its option either (a) repair
your product with new or refurbished parts, or (b) replace it with a new or
a refurbished product. The decision to repair or replace will be made by
the warrantor.
During the “Labor” warranty period there will be no charge for labor. During
the “Parts” warranty period, there will be no charge for parts. You must carry-
in or mail-in your product during the warranty period. If non-rechargeable
batteries are included, they are not warranted. This warranty only applies
to products purchased and serviced in the United States or Puerto Rico.
This warranty is extended only to the original purchaser of a new product
which was not sold “as is”. A purchase receipt or other proof of the original
purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA
(1-800-211-7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-
4300 or fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which occurred
in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse,
neglect, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modifi cation, or commercial use (such
as in a hotel, offi ce, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Servicenter or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. (As examples, this excludes damages for lost time,
travel to and from the servicer, loss of media or images, data or other
memory content. The items listed are not exclusive, but are for illustration
only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This warranty gives you specifi c legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the warranty period, you may contact your dealer
or Servicenter. If the problem is not handled to your satisfaction, then write
to the warrantor’s Consumer Affairs Department at the addresses listed
for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Product or Part Name Parts Labor
Audio Products (except items listed
below)
One (1) year One (1) year
USB Reader-Writer, Personal
Computer Card Adapters
(in exchange for defective item)
One (1) year Not Applicable
Accessories: Headphones,
Cartridges, Microphones, Adapters Ninety (90)
days
Ninety (90)
days
Rechargeable Batteries,
DVD-R/-RAM Discs (in exchange
for defective item)
Ten (10) days Not Applicable
SD Memory Cards, Rechargeable
Battery Packs (in exchange for
defective item)
Ninety (90)
days
Not Applicable
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Accessory Purchases Accessory Purchases
Service in Puerto Rico Service in Puerto Rico
Customer Services Directory Customer Services Directory
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