Panasonic NN-SN942B - Manual (Page 28)

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limited Warranty & customer services directory
(for u.s.a and Puerto rico only)
PAnASOnIC COnSuMer MArketIng COMPAny Of nOrth AMerICA,
DIVISIOn Of PAnASOnIC COrPOrAtIOn Of nOrth AMerICA
One Panasonic Way, Secaucus, new Jersey 07094
Panasonic consumer Microwave oven
limited Warranty
limited Warranty coverage (for usa and Puerto rico only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Marketing
Company (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the
date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b)
replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor.
Product or Part name labor Parts
all Parts (EXCEPT MAGNETRON TUBE) 1 (one) year 1 (one) year
Magnetron tube 1 (one) year 5 (five) year
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no
charge for parts.
This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extend-
ed only to the original purchaser of a new product which was not sold “as is”.
carry-in or Mail in service:
To find a service center please visit http://www.panasonic.com/help or call 1-800-211-PANA (7262).
When shipping the unit, carefully pack and send it in the original (or supplied) carton. Include a letter detailing the complaint
along with the bill of sales and provide a daytime phone number where you can be reached.
if rePair is needed during the Warranty Period, the Purchaser Will be required to furnish a
sales receiPt/Proof of Purchase indicating date of Purchase, aMount Paid and Place of Pur-
chase. custoMer Will be charged for the rePair of any unit received Without such Proof of
Purchase.
limited Warranty limits and exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER glass, plastic
parts, temperature probes (if included) and normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT
COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or fail-
ures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty instal-
lation, set-up adjustments, maladjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by
anyone other than a Factory Service center or other Authorized Servicer, or damage that is attributable to acts of God.
there are no eXPress Warranties eXcePt as listed under “liMited Warranty coverage”.
the Warrantor is not liable for incidental or consequential daMages resulting froM the
use of this Product, or arising out of any breach of this Warranty. (As examples, this excludes
damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or
recorded content. The items listed are not exclusive, but for illustration only.)
all eXPress and iMPlied Warranties, including the Warranty of Merchantability, are liMited
to the Period of the liMited Warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an
implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem
with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem
is not handled to your satisfaction, then write to:
Consumer Affairs Department
Panasonic Consumer Marketing Company
661 Independence Pkwy
Chesapeake, VA 23320
Parts and serivce, Which are not covered by this liMited Warranty, are your resPonsibility.
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts
and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at: http://www.panasonic.com/contactinfo
You may also contact us directly at:1-800-211-Pana (7262)
Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST
Customer Services Directory (United States and Puerto rico)
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
IP4278_38W73AP_01_120507:IP4278_38W73AP_00_120507 2012-5-7 Jerry 下下13:45 Page 28