Troubleshooting – Aquacal H 100 User Manual

Page 19

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19

TROUBLESHOOTING

HEAT PUMP NOT RUNNING

o

Is the display lit? If not, ensure the main breaker (located at the power supply

panel) and the disconnect switch (located near the heat pump) are both turned ON.

o

Does the display read “Flo”? If so , check to be sure that the circulating pump is

operating and the filter is clean. There may also be a valve positioned incorrectly

allowing water to by-pass the heat pump; be sure water is flowing through the

heater.

o

Does the display read “OFF”? If so the desired water temperature is set below

60°F. Raise the desired water temperature above the actual water temperature and

the unit should start after a 3-to-4 minute delay.

If the display is showing any other fault codes, or is blank, contact AquaCal at

800-786-7751. Service may be required.

HEAT PUMP RUNNING BUT NOT HEATING

o

Is the air blowing out of the top of the unit noticeably cooler than the surrounding

air? (A 9°F to 12°F difference is typical.) If not, call AquaCal for service at

800-786-7751.

o

Be sure all air coil surfaces are free from obstructions; low roof overhangs,

landscaping, walls, fences, etc. The heat pump needs good airflow to operate at

peak efficiency.

o

How long are you running your circulating pump each day? Cooler weather

conditions, or heating to a higher temperature, may necessitate running the heat

pump for a longer period of time. A pool blanket can be useful in permitting

shorter run times, in turn leading to substantial energy cost savings.

o

What is the air temperature? Your heat pump may be in the defrost mode if air

temperatures are below 50°F. The digital display will read “FS” if the unit is

defrosting or air temperatures are too cold.

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