Troubleshooting (continued) – Sony KV-EF34M90 User Manual

Page 38

Advertising
background image

38

Additional Information

Troubleshooting (continued)

Possible cause

Symptom

Solutions

Good picture

No sound

Dotted lines or stripes

Double images or

“ghosts”

No color

Abnormal color patches

TV cannot receive stereo

broadcast signal.

• The volume level is too

low.

• The sound is muted.

• The broadcast signal has a

transmission problem.

• There is local interference

from cars, neon signs, hair
dryers, power generators,
etc.

• Broadcast signals are

reflected by nearby
mountains or buildings.

• The antenna direction

needs adjustment.

• Use of a booster is

inappropriate.

• The color level setting is

too low.

• The color system setting is

inappropriate.

• The antenna direction

needs adjustment.

• There is magnetic

disturbance from external
speakers or other
equipment.

• The stereo reception setting

is inappropriate.

• Press ¸ + to increase the volume level.

• Press ¤ to cancel the muting.

• Press A/B

until better sound is

heard.

• Do not use a hair dryer or other

equipment near the TV.

• Adjust the antenna direction for

minimum interference. Contact a Sony
dealer for advice.

• Use a highly directional antenna.
• Use the FINE tuning feature. (page 36)

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Turn off or disconnect the booster if it is

in use.

• Display the A/V CONTROL menu and

select “ADJUST” in PICTURE MODE,
then adjust the COLOR level. (page 28)

• Display the CH. PRESET menu and

check the color system (COL SYS)
setting (usually set this to AUTO).
(page 34)

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Locate external speakers or other

equipment away from the TV. Press U
(main power) on the TV to turn off the
TV for about five minutes, then turn it
on again.

• Press A/B

until “AUTO” appears on

the screen.

Advertising