Panasonic -eng User Manual
Page 100
100
Other
Troubleshooting
Symptom
Corrective Action
Error occurs while data are being
recorded.
Consider the following as factors for this problem.
The media is not supported. (For a list of supported media:
When recording on SD cards, the cards must be formatted with a file system compatible with
this software.
Use compatible video cameras
to format SD cards. (Recorded data will be deleted.)
There may be a compatibility problem between the drive and disc.
Use discs recommended for the drive. (With some discs, playback may not be
possible even if recording is completed normally. Check playback after recording.)
Recording may be affected by the state of the hard disk drive where the operating system is
installed or the drive used for working space.
Optimize the hard disk if necessary. From the Start menu, select [Computer] ([My
Computer]), right-click the hard disk icon and select [Properties]→[Tools]→[Defragment
Now]→[Continue]→[Defragment now] ([Properties]→[Tools]→[Defragment Now]→
[Defragment]). However, do not optimize the hard disk while this software is running.
Other software may be running.
Exit other applications. Using other software at the same time may cause recording to
fail, or it may damage discs. (In particular, do not use DVD or CD recording software
or other recording or encoding software that requires a large amount of memory.)
Other DVD writing software, packet writing software, or similar software that uses the optical
drive may be installed, or an ASPI driver may be installed.
Uninstall the other software and drivers and then reinstall this software.
Other software with features for reading UDF discs may be installed.
In this case, temporarily stop the software or uninstall it.
Multiple peripherals may be connected to the computer.
Particularly if you are using an external optical drive for recording, disconnect SD
card readers or other USB devices and check software operation. However, do not
connect or disconnect these devices during recording.
Video cameras, optical drives, hard disk drives, or SD card adapters may be connected via USB.
Use a different USB port (for example, a USB port on the back of the computer).
Operation may be affected by the firmware (a control program stored on the equipment) of your optical drive.
Update the firmware of your computer or optical drive. (Firmware updates may be
available on the manufacturer’s website.)
Operation may be affected by CD recording functions provided by the operating system as a standard feature.
Disable these functions.
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