Troubleshooting – Alpatronix AX310 Ultra Portable Rechargeable Wireless Mini Bluetooth Speaker for Seamless Audio & Music Streaming User Manual

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User Manual

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Do   not   disassemble,   dismantle,   repair,   or   modify   the   product.     In   case   of   any   problems,  

please  contact  Alpatronix  Customer  Service.

 

Do   not   dispose   of   this   product   in   regular   trash.     Please   follow   your   State   and   Local  

guidelines   when   disposing   any   battery   product,   and   take   to   the   nearest   Hazardous   Waste  
Collection  Facility.

 

It  is  not  recommended  to  listen  to  a  speaker  at  max  volume.     Always  keep  the  volume  1-­‐2  

levels  below  max.     This  will  prevent  any  distortion  and  also  increase  the  battery  life,  as  well  
as  the  lifespan  of  your  speaker.

 

 

Troubleshooting  

If  you  experience  any  issues  with  the  operation  of  this  device

 

o

Simply  turn  off  the  speaker  and  then  turn  it  back  on.

 

o

If  the  problem  persists:

 

§

Disconnect,  turn  off,  and  charge  the  AX310  fully,

 

§

Delete   the   AX310   from   the   list   of   trusted   devices   and   follow   the   first-­‐time  

pairing  instructions  again.

 

§

If  the  problem  persists,  contact  Alpatronix  Customer  Service  for  assistance.

 

Bluetooth  transmission  range  can  be  affected  by  low  battery  and  obstructions.     If  you  are  

having  problems  with  your  AX310’s  Bluetooth  range

 

o

Make  sure  your  device  is  fully  charged.

 

o

Make   sure   there   are   no   obstructions   between   your   device   and   the   AX310.     The  
unobstructed  Bluetooth  range  for  most  devices  is  30ft  (10m)

 

If  you  are  unable  to  pair  your  speaker  with  your  device

 

o

Check  to  make  sure  the  speaker  is  not  paired  with  another  device.     If  the  speaker  was  
paired  with  another  device  before,  it  is  helpful  to  either  turn  the  Bluetooth  OFF  on  the  
previous  device,  or  forget  the  AX310  from  the  list  of  trusted  devices  on  the  previous  
device.

 

o

If  your  device  has  too  many  paired  Bluetooth  devices  on  the  list  of  trusted  devices,  it  
may  have  difficulty  recognizing  a  new  Bluetooth  speaker.     Try  forgetting  some  of  the  
previously  trusted  devices  and  pair  again.

 

o

Turning  both  the  AX310  and  your  device  OFF  and  then  back  ON  may  resolve  some  of  
the  most  common  connection  issues.  

 

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