Troubleshooting – CatEye IF-TR100 Download Kit User Manual
Page 53
53
DOWNLOAD KIT
TROUBLESHOOTING
If a malfunction occurs, check the following before contacting CatEye or your retailer for repair or service
You cannot install e-Train Data Ver. 3 in your PC.
Does your PC meet the system requirements to run e-Train Data Ver. 3?
You cannot download data from CC-TR100.
Is the Download Unit connected to your PC properly?
See page 13, and check the connection again.
When the switch is turned on, does the indicator of the Download Unit light up?
If not, the batteries are exhausted, or the polarity is wrong. Replace with new batteries, or check that the
batteries are properly installed.
Is CC-TR100 securely attached to the Download Unit?
See page 13, and make sure that it is securely attached.
Is the communication port of e-Train Data Ver. 3 properly set up?
Right-click the
[Connection Manager]
icon shaped like TR-100 on the task tray, and select
[Setup]
to
open the
“Serial Port Setup [e-Train Data Ver. 3]”
screen. Set the correct communication port.
NOTE
When the serial-to-USB converter cable is used, the communication port is automatically set up. How-
ever, if downloading is unsuccessful, set the correct communication port on the
“Serial Port Setup [e-
Train Data Ver. 3]”
screen.
Have you navigated CC-TR100 to the “PC LINK” screen?
When the [START/STOP/ENTER] button is pressed on the “PC LINK” screen, CC-TR100 is ready for the
download process. Check that “PC Online” is displayed on the CC-TR100 monitor.
If
“PC Online”
is not displayed on the CC-TR100 monitor, refer to page 16 or the CC-TR100 User Manual,
and set up the CC-TR100 properly.
Are the contacts between CC-TR100 and the Download Unit clean?
If not, clean them.
The measured power-related data cannot be downloaded.
The measured power-related data cannot be downloaded using this download unit. Download the data
according to the procedure described in the e-Train Data Instruction Manual of the power unit.
Download starts, but an alert message appears. Or download starts, but it never completes.
Are the contacts between CC-TR100 and the Download Unit clean?
If not, clean them.