AT&T 1738 Answering System - Manual (Page 2)

6
Memory is Full
When memory is full, or 99 messages have
been recorded, the Message Window flashes
F . Delete messages to make room for new
ones.
When memory is full, the system answers
calls after 10 rings, and sounds two beeps
instead of your announcement.
Delete Messages
Delete all messages — Hold down D.
The system announces “M
ESSAGES DELETED ”
and permanently deletes messages. The
Message Window displays
0 . If you haven’t
listened to all of the messages, the system
plays an error tone and does not delete
messages.
Delete selected messages — Press and
release D while the message you want
to delete is being played. The system deletes
the message and plays the next message. If
you want to check a message before you
delete it, you can press r to
replay the message before deleting it.
When the system reaches the end of the
last message, the messages not deleted are
renumbered, and the Message Window
displays the total number of messages
remaining in memory.
OPERATION
Message Window Display
DISPLAY: FUNCTION:
Clock needs to be reset or system is in clock setting
mode.
Flashing – System is recording an announcement
or memo.
Steady – Announcement playing
— OR —
system is recording a message
— OR —
remote access is in progress.
Rotating – Deleting.
Flashing – memory is full.
Toll Saver is set to 2/4.
Toll Saver is set to 4/6.
Feature is on.
Feature is off.
Language is English.
Language is Spanish.
Brief display of volume setting when volume is adjusted.
7
Listen To, Save & Delete Messages
• The system automatically saves your
messages until you delete them. You
can store approximately 40 minutes of
messages, memos, and announcements
(up to a maximum of 99 messages).
• Before playing each message, the system
announces the day and time the
message was received. If Store Number
is set to on, the system also announces
the caller’s telephone number (see
“Store Number” under FEATURE
SETUP). After playing the last message,
the system announces “E
ND OF
MESSAGES .”
• You cannot delete a message until it’s
been reviewed; deleted messages cannot
be recovered.
OPERATION
8
Connect with the Answering System
You can access many features remotely from
a touch tone phone.
1 Dial your telephone number.
2 When the system answers, enter your
three-digit Remote Access Code during
or after the announcement. The system
announces the number of messages,
then begins message playback. If the
announcement continues to play after
entering your code, wait for the
announcement to end or press
#
to stop the announcement, then
re-enter the code.
3 To use a remote access command
(below), press
5 during message
playback and wait for the two-beep
signal.
4 Enter a remote access command.
REMOTE OPERATION
9
If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit
our website at
www.telephones.att.com or call 1 800 222–3111 . Please retain
your receipt as your proof of purchase.
To purchase accessories or replacement parts contact Customer Service. Visit our website at
www.telephones.att.com or call 1 800 222–3111.
ANSWERING SYSTEM OPERATION
PROBLEM SOLUTION
Messages Are • The system can accept messages up to three minutes long.
Incomplete If a caller leaves a very long message, part of it might be lost
when the system disconnects the call after three minutes.
• If the caller pauses for more than seven seconds, the system
stops recording and disconnects the call.
• If the system’s memory fills up during a message, the system
stops recording and disconnects the call.
PROBLEM SOLUTION
System Does Not • If the Toll Saver feature is on, the number of rings
Answer After Correct changes from four to two, or six to four, when you have
Number of Rings new messages waiting.
• In some cases, the system might be affected by the ringing
system used by the local telephone company.
• If the system’s memory is full or the system is off, the
system answers after 10 rings.
PROBLEM SOLUTION
System Will Not When memory is full, saved messages must be deleted before
Record Messages new messages can be recorded.
PROBLEM SOLUTION
Incoming Messages Press VOLUME
+ until volume is at desired level.
are Not Heard During
Recording
IN CASE OF DIFFICULTY
10 11
IN CASE OF DIFFICULTY
ANSWERING SYSTEM OPERATION
PROBLEM SOLUTION
System Does Not • Make sure you are calling from a touch tone phone.
Respond To Remote When you dial a number, you should hear tones. If you
Commands hear clicks instead, the phone is not a touch tone
telephone.
• The answering system may not detect the Remote Access
Code while your announcement is playing. Try waiting
until the announcement is over before entering the code.
• There may be noise interference on the phone line you
are using. Press dial buttons firmly.
• Make sure you are entering your Remote Access
Code correctly.
• You might be calling from a phone that sends tones
too short for your answering system to detect.
• If there are many messages recorded, the system may
take longer than usual to respond.
PROBLEM SOLUTION
Power Failure If the system is disconnected from AC power it will not operate.
Recovery Your announcement and messages are retained in memory
during a power failure, but you will need to reset the clock.
See the instructions on the bottom of the unit.
If the system announces, “P OWER FAILURE ” after announcing
the time and day, you may need to reset the clock. See the
instructions on the bottom of the unit.
PROBLEM SOLUTION
System Takes Longer If there are many messages recorded, the system may take
Than Usual To Respond longer than usual to respond audibly.
PROBLEM SOLUTION
Message Window • Make sure the power cord is securely connected to both
is Blank the answering system and an electrical outlet not controlled
by a wall switch.
• Press
O to make sure the system is on.
GENERAL PRODUCT CARE
Feature Summary
FUNCTION: COMMAND:
VOICE HELP MENU Press
5.
PLAY ALL MESSAGES After the two beeps, wait four seconds for system to
automatically play back all messages, or press
1.
PLAY NEW MESSAGES Press
2.
REPEAT A MESSAGE Press
4 while the message is playing.
STOP MESSAGE PLAYBACK Press
5.
SKIP A MESSAGE Press
6 while the message is playing..
SAVE MESSAGE Hang up.
DELETE MESSAGE Press and release
3 while the message is playing.
DELETE ALL MESSAGES After you have listened to all messages and heard the
two beeps, press
3 3.
RECORD ANNOUNCEMENT Press
* 7; after beep, record announcement, press
5 to stop. System plays back announcement.
REVIEW ANNOUNCEMENT Press
7.
RECORD MEMO Press
#; speak after beep; press 5 to exit.
SET THE CLOCK Press
* 8. Follow prompts to set day, time, and year.
TURN SYSTEM OFF Press
* 0.
TURN SYSTEM ON When system is off, it answers after 10 rings,
announces “T
HE MACHINE IS OFF ,” then beeps twice.
Press
0.
MEMORY FULL When the memory is full, the system answers after
10 rings, announces “M
EMORY IS FULL ,” then beeps
twice. Enter your Remote Access Code and delete
some or all messages.
END REMOTE ACCESS CALL Press
* 9. The system announces “T
HE MACHINE
WILL NOW HANG UP ,” and disconnects the call.
To keep your phone working and looking good, follow these guidelines:
• Avoid putting it near heating appliances and devices that generate electrical noise (for
example, motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or moisture.
• Avoid dropping the phone and/or other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because
this will damage the finish.
• Retain the original packaging in case you need to ship it at a
later date.
1738 Press to repeat
all or part of a message.
Press during time/day
announcement to repeat
previous message.
Hold to play at half speed.
Press to
turn the
system on
or off.
Off when
system is off.
System will not
answer calls.
On steadily
when system is
on with no new
messages.
Blinks once for
each new message
(up to nine).
Flashes quickly
when memory
is full. (Delete
messages to make
room for new
messages.)
Press to listen to ONLY
your new messages.
If you have no new messages,
press to listen to your old
messages.
Press during playback to stop
playback.
Press to skip all or
part of a message.
Hold to play
twice as fast.
Press to
delete the
message
that’s playing.
Hold to
delete all
messages.
Press to
adjust volume.
System beeps
three times at
highest or
lowest setting
and message
window briefly
displays current
setting.
To operate the system, follow the instructions below.
Message Window.
1738_Map_1ATT120904 12/9/04 8:26 AM Page 2