Applica LitterMaid Elite LME5000 - Manual (Page 8)

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Troubleshooting
Rake continues to go through cleaning cycles.
Probable Cause:
• Too much litter in the litter box is causing excess litter to collect behind
the rake, preventing it from returning to home position or there is an
obstacle in front at the rake. If the rake cannot move an obstacle during
the cleaning cycle, the unit will go through a cleaning cycle up to five
times in an attempt to clear the obstacle. If unsuccessful, the rake will
return to its home position, and the green light will blink slowly (1 time
per second), indicating that the rake has encountered an obstacle
it cannot move.
Solution:
1. Press the ON/OFF button to turn unit OFF.
2. Clear the obstacle.
Be sure litter in tray is just below the Full Line. Use the LitterMaid® triple-
action tool to measure the level of the litter in the center of the unit. Full
Line will not be visible if tray is overfilled.
3. Press the ON/OFF button ON.
4. The rake will run through a complete cleaning cycle. When cycle is
finished, the unit is ready for use.
Unit does not operate 10 minutes after cat leaves.
Probable Cause:
• Dusty sensors (Sensors need to be covered for 5 seconds to activate.)
Solution:
1. Wipe each sensor with a soft, dry cloth.
2. Press the ON/OFF button to turn unit OFF.
3. Press the ON/OFF button ON.
4. Unit will run through a cleaning cycle.
Unit does not completely clean litter box.
Probable Cause:
• Low-quality clumping litter.
Solution:
1. Do not use non-clumping, crystal or pearl-like litter.
2. Use only premium clumping litter.
Unit does not operate when you press ON/OFF button to turn unit ON.
Probable Cause:
• Power outage
• Faulty or non-activated outlet
• Old batteries
Solution:
• Check batteries and outlet
• Use batteries in case of power outage
• Switch to battery power
Probable Cause:
• Incorrectly installed or dead batteries. (Batteries should only be used as
backup.) Change the batteries once yearly.
Solution:
1. Press the ON/OFF button OFF.
2. Open battery compartment; check to see that batteries are correctly
installed.
3. Press the ON/OFF button ON. The unit should perform a whole cleaning
cycle.
4. If unit does not operate, replace batteries with fresh ones and try again.