j5 create JUC400 Wormhole - Windows & Mac - Manual (Page 10)

WORMHOLE SWITCH
USER MANUAL
9
Enable/disable the clipboard sharing and Keyboard and Mouse control functions by
simply double clicking the icon ( ) on the bottom right hand side of the taskbar
*This function is only available in Windows OS Computers
-Send Ctrl-Alt-Del to another computer:
This option allows for alternative key options for the [Ctrl-Alt-Del] command for the
second computer.
*This function is only available when 2 Windows OS Computers are connected.
o
Check New Update/ Online Update
Check and update the latest version of software for Wormhole.
1. Please make sure your network is available and Do Not unplug the Wormhole during the
driver update.
2. Remove the Wormhole cable from the slave computer.
3. Select “Check New Update” or “Online Update”
4. After you have finished the installation process, re-plug the Wormhole device into both
computers.
o
Quit USB Switch / Exit:
The Wormhole device can be uninstalled in the Confirmation box.
TECHNICAL SUPPORT
If you have any issues using this product, please follow the instructions below before returning this
product to the store.
1. The User Manual
Contains detailed instructions and a troubleshooting section; many common issues can be
easily resolved by reading the user manual.
2. Online Support
Please visit the j5 create website (www.j5create.com) to find the latest software for your
device. If you still experience the same issue, you can submit a trouble description via
email [email protected] . Our j5 create technical support team will reply to you within
the next 24 business hours.
3. Telephone Support
Please call us at +1-888-689-4088 and one of our support technicians will be very happy to
assist you.
Customer Service:
Toll free number: +1-888-988-0488
Technical Support:
Toll free number: +1-888-689-4088
Email: [email protected]
Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T Monday- Friday
for further assistance.