KWorld Kanvus Life 106 - Manual (Page 71)

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Testing your device
Please do the following tests first to identify your problem.
1. Check the connection :
After you connect the device to your computer, you should see a tablet icon in the system tray. If
you do not see the icon, please follow these steps :
(1) Make sure the USB cable is properly connected to a USB port.
(2) Try connecting to another USB port.
(3) If the device is connected to a USB Hub, please make sure the USB Hub is properly
connected to a USB port.
(4) Check if your USB controller is activated or not.
2. Diagnose the device :
If the pen or the tablet still does not work properly, please follow these steps to help diagnose the
problem with the device.
(1) Pull off the tablet's USB plug from the computer.
(2) Remove the Tablet driver from the system.
(3) Re-connect the Tablet's USB to the computer.
(a) Check whether the tablet's LED is blinking or not. If the LED is not on, that means
there is an error with your tablet.
(b) Test your wireless digital pen on the tablet working area. If it can work as a mouse, it