Frequently asked questions – Rock Band Wireless Fender Telecaster Guitar Controller Rock Band 3-PlayStation-3 User Manual

Page 6

Advertising
background image

[6]

TOUCH-SENSITIVE BUTTON USAGE:

• In order to activate the Overdrive function, simply tap the Overdrive button with your index finger. (See box 7)

SYNCING YOUR GUITAR CONTROLLER

• Connect the USB Dongle into the USB port on your PlayStation 3 console

• Insert fresh batteries into the battery compartment of the Guitar Controller

• Slide the Guitar Controller's power switch from the OFF position to the ON position

• Press the Sync button on the USB Dongle

• Press the Sync button on the bottom of the Guitar Controller

FREQUENTLY ASKED QUESTIONS

QUESTION: Is it okay to leave my wireless receivers plugged in even when the PlayStation 3 system is off?

Answer: It’s best to remove your wireless receivers from the USB connectors when not in use.

QUESTION: For how long should I hold down the sync buttons?

Answer: The sync buttons only require a quick press and release in order to start the sync process. As soon as you see the LED state change, you can

release pressure on the button.

PROBLEM: I cannot tell if my Guitar Controller is synced to the PlayStation 3 system.

Solution: Follow the graphical instructions on the previous pages to sync your Guitar Controller to the PlayStation 3 system. Remember, a successful sync

should result in a steady red LED on the wireless receiver, coupled with a steady red LED on the Guitar Controller indicating the assigned player number.

For service under the warranty, DO NOT return the game or any portion of the game (including Rock Band 3 Wireless Fender Telecaster Guitar Controller) to any retail store, even if that is where you

originally purchased it. Retailers are NOT part of our authorized warranty support program. In the unlikely event you encounter a problem with any part of the game, please visit www.madcatz.com.

This website contains detailed instructions on how to take advantage of our warranty support program.

90-DAY LIMITED WARRANTY (NORTH AMERICA ONLY)

Mad Catz warrants this product to be free from defects in materials and workmanship for the warranty period. This non-transferable, ninety (90) day limited warranty is only to you, the first end-user purchaser.

If a defect covered by this warranty occurs AND you have registered your product with Mad Catz AND you provide proof of purchase, Mad Catz, at its option, will repair or replace the product at no charge.

The Mad Catz ninety (90) day limited warranty is available to North American customers. Your sole and exclusive remedy is repair or replacement of your Mad Catz product. In no event shall Mad Catz

liability exceed the original purchase price of the product. This warranty does not apply to: (a) normal wear and tear or abusive use; (b) industrial, professional or commercial use; (c) if the product has been

tampered with or modified.

2-YEAR LIMITED WARRANTY (EUROPE ONLY)

Mad Catz warrants this product to be free from defects in materials and workmanship for the warranty period. This non-transferable, 2-year limited warranty is only to you, the first end-user purchaser. If a

defect covered by this warranty occurs AND you have registered your product with Mad Catz AND you provide proof of purchase, Mad Catz, at its option, will repair or replace the product at no charge.

The Mad Catz 2-year limited warranty is available to European customers. Your sole and exclusive remedy is repair or replacement of your Mad Catz product. In no event shall Mad Catz liability exceed the origi-

nal purchase price of the product. This warranty does not apply to: (a) normal wear and tear or abusive use; (b) industrial, professional or commercial use; (c) if the product has been tampered with or modified.

To receive warranty service you must:

- North America: call Mad Catz Technical Support at 1.800.659.2287 or 1.619.683.2815

- Europe: call Mad Catz Technical Support at +44 (0) 8450-508418

- Obtain a Return Authorization Number from Mad Catz Technical Support

- Ship the product to Mad Catz at your expense for service

- Enclose a copy of the original sales receipt showing a purchase date

- Enclose a full return address with daytime and evening phone numbers

TECHNICAL SUPPORT

Online Support and User Guides: www.madcatz.com

North American E-mail: [email protected]

North American telephone: Available 8 A.M. to 4 P.M. Pacific Standard Time, Monday through Friday (excluding holidays) at 1.800.659.2287 (US only) or 1.619.683.2815 (outside US).

European E-mail: [email protected]

European telephone: Available 9 A.M. to 5 P.M. Greenwich Mean Time, Monday through Friday (excluding bank holidays) at +44 (0) 8450-508418

You understand that your rights as a consumer may vary depending on where you reside and the local laws and regulations that apply, and that some or all of your rights may be different or some rights

or portions of the warranty may not apply to you. If you are unsure or have any questions about your rights, you should consult your own advisors or local consumer groups to determine the laws and

regulations that may apply to you.

If you are a resident of Australia or New Zealand, certain exclusions from this warranty apply, including exclusions of terms, conditions, warranties and terms set forth herein or implied by statute, general

law or custom of trade or usage, except for any “Non-excludable Condition” as that term is defined below and construed under the Australian Trade Practices Act 1974 (“TPA”) or, in the case of consumers

in New Zealand, the New Zealand Consumer Guarantees Act 1993 (“CGA”). Except for liability required by law or regulation in connection with any Non-excludable Condition, our liability to you for any act

or omission, whether arising in contract or tort, including negligence, or otherwise in connection with the controller or our agreement is hereby disclaimed and excluded. For these purposes, “Non-exclud-

able Condition” means any implied warranty, condition or guarantee the exclusion of which would contravene, in the case of Australian consumers, the TPA or, in the case of consumers in New Zealand,

the CGA or in either case, that would cause all or any part of any exclusion or limitation of liability or remedy to be void. For any breach of a Non-excludable Condition (other than one implied by Section 69

of the TPA in Australia), your remedies are limited and, at our option, our liability is limited to either resupplying, replacing or repairing the controller or, at our option, paying the cost of doing any of these.

You may have certain rights as a consumer with respect to the merchant or retail establishment where you purchased this controller. The exclusions, restrictions, terms and conditions set forth herein do

not affect or change the rights you may have under the laws that apply to your transaction(s) with such merchants or retail establishments.

DISCLAIMER OF OTHER WARRANTIES/REMEDIES:

If the game or any part thereof are damaged through modification, abuse, improper use, mistreatment, neglect or accident, any applicable warranty is rendered null and void and you will need to follow

the instructions that apply for returns after the warranty period.

Advertising