Troubleshooting – Arcam AVR200 User Manual

Page 17

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AVR200

17

English

The following table should help you diagnose most problems that may arise when using the AVR200.

Troubleshooting

Problem

No audio

No sound on one
channel

Dolby Digital or DTS not
auto detected

Lack of bass or poor
stereo image

No sound from tuner

Remote control not
working

Picture scrolls around
screen, or picture is
only in black and white

No picture on monitor
when video source is
selected

Sound and picture
come from different
sources

AVR200 switches itself
to stand by mode

The red status LED
fl ashes and the AVR200
appears not to work.

Cause

1. Power Lead unplugged or not switched on

2. In stand by mode
3. Mute on
4. Tape monitor selected

1. Loudspeaker not connected or not connected properly
2. Input not connected or not connected properly
3. Speaker described as ‘OFF’ in set up page
4. Channel level set too low

Digital input not connected

1. Speakers wired out of phase (i.e. + connected to , or red

to black in error – a polarity error in one speaker)

2. Speakers set as ‘SMALL’

1. Aerial not connected properly
2. Weak signal muted by FM Mute

1. Batteries in handset fi tted the wrong way round or fl at
2. IR receiver window on AVR200 is obscured
3. IR receiver window fl ooded with light

Wrong video system selected

1. Source is not playing
2. Video connection between the source and AVR200 is not

been made

System connections made to wrong inputs of AVR200

Circuits have overheated and unit has been switched into

protection mode. This may be because airfl ow around the
unit is restricted.

The AVR200 has gone into protection mode. This is

probably caused by an overload or short circuit on the
loudspeaker outputs.

Solution

1. Check mains lead is connected to AVR200 and that the wall

switch is on

2. Press the

POWER/STANDBY

button on remote handset

3. Switch mute off
4. Press the

TAPE MONITOR

button

1. Check connections to AVR200 and to loudspeaker
2. Check connections to AVR200 and at source
3. Re-assign speaker settings in on-screen display
4. Re-assign channel balance in on-screen display

Connect digital output of source to appropriate input on
AVR200

1. Check all connections to AVR200 and to loudspeakers
2. Re-select preset speaker settings in on-screen display

1. Check aerial connections to AVR200’s back panel
2. Switch

FM MUTE/MONO

off or re-tune station

1. Check orientation of batteries/ replace discharged batteries
2. Remove obstruction
3. Move AVR200 away from light source or shade from intense

light source

To toggle between PAL and NTSC video systems, press and
hold the

STORE

button and click the

SAT

button.

1. Check and play source
2. Check system wiring: ensure connection between source

Check system wiring: ensure all connections are made to
correct input on AVR200

Switch unit off. Remove any restrictions to good airfl ow. Allow
unit to cool down before switching on again.

1. Turn the AVR200 off and disconnect the mains cable.
2. Check all the wiring, making sure that no bare loudspeaker

cables are touching each other or the chassis.

3. Reconnect the mains cable and switch back on.
If this does not cure the problem or the problem persists

contact your Arcam dealer.

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