Kodak ESP C110 - Manual (Page 14)

12 www.kodak.com/go/aiosupport
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Troubleshooting
Basic troubleshooting
Some problems can be resolved quickly by power cycling the
printer: Turn off your printer. Wait five seconds. Turn on the
printer.
Use the following information to help troubleshoot problems
with your printer.
Problem Possible Solutions
Printer does not
power on
• Make sure you are using the power cord that came with your
printer.
• Make sure the power cord is connected to the AC adapter, it
is plugged into an outlet or power strip, and that the LED on
the AC adapter is lit.
Printer not detected Make sure that:
• your printer is plugged in and turned on.
• your USB cable:
– is a USB 2.0 high-speed cable.
– is connected to both your printer and your computer.
• you restart the computer if the USB cable was disconnected
from the printer then reconnected, or if power to the printer
was interrupted.
Carriage jam
• Open the printer access door and clear any obstructions.
• Check that the printhead and ink cartridges are installed
correctly.
(The printhead and ink cartridges are installed correctly
when you hear them click into place.)
Print quality
• For best results, use KODAK Paper or a paper with the
COLORLOK Technology logo on the package.
• Make sure the paper is loaded correctly. See Loading paper,
page 5 .
• For more help, go to www.kodak.com/go/troubleshooting .
Ink cartridge
• Check that KODAK Ink Cartridge(s) are installed. Do not use
non-Kodak brand or refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the
cartridges click into place.