Kodak 500 - Manual (Page 46)

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Troubleshooting
Nothing
happens when
you try to print ■ Check the power connections ( page 2 ).
■ Remove the paper tray, check that paper is properly loaded, and re-install
(
page 6 ).
■ If the Paper light glows steady red, load paper ( page 5 ).
■ Make sure the color cartridge is properly installed ( page 3 ). If the Color
Cartridge light is on, install a new cartridge.
■ If printing from a USB device, make sure the device is turned on (if
applicable).
Nothing
happens when
you try to print
(from PictBridge
compatible
device) ■ Check the USB connections from the PictBridge compatible device to the
photo printer (
page 8 ).
■ Re-establish the connection: disconnect, then reconnect the USB cable
from the PictBridge compatible device to the photo printer.
■ Make sure there is at least one picture in the PictBridge compatible
device’s internal memory or memory card.
Nothing
happens when
you try to print
(from computer) ■ Check the USB connections from the photo printer to the computer
(
page 19 ).
■ The computer may be transferring pictures. Wait a few seconds, then try
again.
■ Access the printer menu for your system. Remove check marks next to
Pause Printing and Offline, if checked.
■ Close unnecessary software applications. Disconnect then reconnect the
USB cable from the photo printer to the computer (
page 19 ).
■ Make sure Kodak EasyShare software is installed ( page 17 ). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
■ Uninstall, then reinstall Kodak EasyShare software ( page 17 ).
■ Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary.
If... Try the following