9 troubleshooting, Camera, Troubleshooting – Kodak 4 MP User Manual

Page 80

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73

www.kodak.com/go/support

9

Troubleshooting

Camera

For step-by-step product support, visit

www.kodak.com/go/easyshare-onesupport

and select Interactive Troubleshooting & Repairs.

Problem

Cause and/or solution

Camera does not
turn on

Remove the battery and verify that it is the correct type. Before
reinserting, be sure the battery is oriented so that the battery
contacts line-up with the contacts inside the battery slot on the
camera (

page 3

).

Place the camera on a compatible Kodak EasyShare camera dock or
printer dock (sold separately), then try again.

Connect the camera to a Kodak 5-volt AC adapter (sold separately),
then try again.

See

page 93

for more battery information.

Camera does not
turn off and the lens
does not retract

Camera buttons and
controls do not
function

Lens does not extend
when camera turns
on

Camera may be in View

. Slide the Capture/View switch to the

Capture

position to extend lens and take pictures.

Remove the battery and wipe the contacts with a clean, dry cloth.

Insert a charged battery (

page 3

).

Turn the camera off then on again (

page 4

).

Pictures remaining
number does not
decrease after you
take a picture

Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)

Picture orientation is
not accurate

Set the Orientation Sensor to ON (

page 36

).

The camera lens is pointing straight up or straight down. Tilt
camera slightly to allow the camera to better detect orientation.

Flash does not fire

Check the flash setting and change as needed (

page 15

).

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