Troubleshooting – SIRIUS XMp3i User Manual

Page 24

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24

Your Home Kit has been designed and built to be trouble-free, but if you
experience a problem, try this:

• Check that all connections are firm and secure .
• Make sure you have connected the Home Dock as described in this User

Guide . Verify that the power outlet is working .

If you see this on the screen:

Try this:

Acquiring Signal

• Move the antenna to a south-facing window . Not

sure which way is south? Think about where the
sun rises (in the east) and sets (in the west) .
Then stand so that east is to your left and
you’ll be facing south . Is there a window in the
direction you’re facing?

• You may need to find a better location for the

antenna . Refer to “Step 2: Install the Indoor/
Outdoor Home Antenna” on page 16 .

Check Antenna

• Make sure that the Indoor/Outdoor Home

Antenna cable is firmly and securely plugged
into the Home Dock . Make sure the cable is not
bent or broken .

• Turn the Satellite Radio off, then on, to reset

this message .

Channel Off Air

• The channel you’ve selected is not currently

broadcasting . Tune to another channel .

Loading

• Your Satellite Radio is acquiring audio or

program information . This message usually goes
away in a few seconds .

Troubleshooting

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