Part 3 - warranty service information – Lenovo ThinkServer RD530 User Manual

Page 28

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The following is added to Part 1:

Product Service Life

The product service life is four (4) years from the original date of purchase.

Part 3 - Warranty Service Information

Machine Type

Country or Region

of Purchase

Warranty Period

Type of Warranty

Service

2569, 2574, 2577,
2593

United States, Canada,
United Kingdom,
France, Germany, Italy

Parts and labor - 1
year

1 and 2

2570, 2573, 2575,
2576, 2579, 2592,
2594, 2595

United States, Canada,
United Kingdom,
France, Germany, Italy

Parts and labor - 3
years

1 and 2

Note: Your server might come with a ThinkServer RAID adapter with a backup
battery. The battery is an expendable part. Unless otherwise specified, the battery
carries a one-year limited warranty regardless of the length of the server warranty.

If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your call,
parts availability, and other factors.

Types of Warranty Service

1. Customer Replaceable Unit (“CRU”) Service

Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request. CRUs
that are easily installed by you are called “Self-service CRUs”. “Optional-service
CRUs” are CRUs that may require some technical skill and tools. Installation of
Self-service CRUs is your responsibility. You may request that a Service Provider
install Optional-service CRUs under one of the other types of warranty service
designated for your product. An optional service offering may be available for
purchase from a Service Provider or Lenovo under which Self-service CRUs would
be installed for you. You may find a list of CRUs and their designation in the
publication that was shipped with your product or at www.lenovo.com/CRUs.
The requirement to return a defective CRU, if any, will be specified in the
instructions shipped with a replacement CRU. When return is required: 1) return
instructions, a prepaid return shipping label, and a container will be included with

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ThinkServer Warranty and Support Information

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