Lenovo ThinkPad 11e User Manual

Page 3

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Contents

About this manual. . . . . . . . . . .

iii

Chapter 1. Safety information . . . . . . 1

General safety . . . . . . . . . . . . . . . .

1

Electrical safety . . . . . . . . . . . . . . .

1

Safety inspection guide . . . . . . . . . . . .

2

Handling devices that are sensitive to electrostatic
discharge. . . . . . . . . . . . . . . . . .

3

Grounding requirements . . . . . . . . . . . .

4

Safety notices (multilingual translations) . . . . . .

4

Chapter 2. Important service
information . . . . . . . . . . . . . .

19

Strategy for replacing FRUs . . . . . . . . .

19

Strategy for replacing a solid-state drive . . .

19

Important notice for replacing a system
board . . . . . . . . . . . . . . . .

20

How to use error message . . . . . . . .

20

Strategy for replacing FRUs for CTO, special-bid,
and standard models . . . . . . . . . . . .

20

Product definition . . . . . . . . . . . .

20

FRU identification. . . . . . . . . . . .

20

Chapter 3. General checkout . . . . .

23

What to do first . . . . . . . . . . . . . .

23

Checkout guide . . . . . . . . . . . . . .

24

Lenovo Solution Center . . . . . . . . .

24

Quick test programs. . . . . . . . . . .

24

UEFI diagnostic program . . . . . . . . .

25

Bootable diagnostic programs. . . . . . .

25

Power system checkout . . . . . . . . . . .

26

Checking the ac power adapter . . . . . .

26

Checking the battery and operational
charging . . . . . . . . . . . . . . .

27

Checking the coin-cell battery . . . . . . .

27

Chapter 4. Related service
information . . . . . . . . . . . . . .

29

Restoring the factory contents by using the
product Recovery Disc Set . . . . . . . . . .

29

Using the Windows recovery programs on the
Windows 8.1 operating system . . . . . . . .

30

Passwords . . . . . . . . . . . . . . . .

32

Power-on password . . . . . . . . . . .

32

Hard disk password . . . . . . . . . . .

32

Supervisor password . . . . . . . . . .

33

How to remove the power-on password . . .

33

How to remove the hard disk password . . .

34

Power management

. . . . . . . . . . . .

34

Screen blank mode (for the Windows 7
operating system only) . . . . . . . . . .

34

Sleep mode . . . . . . . . . . . . . .

34

Hibernation mode

. . . . . . . . . . .

35

Symptom-to-FRU index . . . . . . . . . . .

35

Numeric error codes

. . . . . . . . . .

36

Error messages

. . . . . . . . . . . .

37

Beep symptoms . . . . . . . . . . . .

37

No-beep symptoms . . . . . . . . . . .

37

LCD-related symptoms . . . . . . . . .

37

Intermittent problems . . . . . . . . . .

38

Undetermined problems . . . . . . . . .

38

Chapter 5. Locations . . . . . . . . .

39

Locating computer controls, connectors, and
indicators. . . . . . . . . . . . . . . . .

39

Front view. . . . . . . . . . . . . . .

39

Left-side view . . . . . . . . . . . . .

41

Bottom view . . . . . . . . . . . . . .

42

Locating FRUs and CRUs . . . . . . . . . .

42

Major FRUs . . . . . . . . . . . . . .

43

LCD FRUs

. . . . . . . . . . . . . .

45

Miscellaneous parts and other FRUs . . . .

48

Looking up FRU information . . . . . . . . .

48

Chapter 6. FRU replacement
notices . . . . . . . . . . . . . . . .

49

Common service tools

. . . . . . . . . . .

49

Screw notices . . . . . . . . . . . . . . .

49

Retaining serial numbers. . . . . . . . . . .

50

Restoring the serial number of the system
unit . . . . . . . . . . . . . . . . .

50

Retaining the UUID . . . . . . . . . . .

51

Reading or writing the ECA information . . .

52

Chapter 7. Removing or replacing a
FRU . . . . . . . . . . . . . . . . . .

53

General guidelines . . . . . . . . . . . . .

53

Before servicing the computer . . . . . . . .

54

Disabling the built-in battery . . . . . . .

54

Removing a major FRU . . . . . . . . . . .

54

1010 Bottom cover . . . . . . . . . . .

54

1020 Battery. . . . . . . . . . . . . .

55

1030 Hard disk drive or solid-state drive . . .

57

1040 Wireless LAN card . . . . . . . . .

58

1050 Memory module . . . . . . . . . .

59

© Copyright Lenovo 2014

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