Lenovo S960 Smartphone - Manual (Page 13)

Warranty information
Warranty period and type of Warranty service
Country or Region of
Purchase
Warranty Period Type of Warranty
Service
India Product / Charger - 1 year
Battery pack - 6 months
Earphone - 3 months
4
Indonesia 4
Philippines 4
Vietnam 4
Russia 4
Malaysia 4
Thailand 4
Ukraine 4
Venezuela Product - 1 year
Charger/Battery
pack/Earphone - 6
months
7
Chile 7
Peru 7
Mexico 7
Colombia 7
Saudi Arabia 4
United Arab Emirates 4
Nigeria 4
Hong Kong Product - 1 year
Charger/Battery pack- 6
months
Earphone - 3 months
4
Types of Warranty Service
1 Customer Replaceable Unit (“CRU”) Service
2 On-site Service
3 Courier or Depot Service
4 Customer Carry-In Service
5 Mail-in Service