Avaya CCM3.1 - Manual (Page 2)

Contents
CCM3.1 Page 2
Alarm Reporter 38DHB0002UKEL Issue 3 (18/07/2002)
Contents
Introduction ................................................................................................................................ 3
General....................................................................................................................................................... 3
INDeX Call Center View Alarm Reporter .................................................................................................... 4
INDeX Taskbar ........................................................................................................................................... 4
INDeX CCV Alarm Reporter....................................................................................................... 5
General....................................................................................................................................................... 5
Starting the CCV Alarm Reporter............................................................................................................. 5
Administering Alarm Reporter.................................................................................................. 6
Configuration Pane..................................................................................................................................... 6
Days Tab ................................................................................................................................................. 6
Device Types Tab.................................................................................................................................... 6
Alarm States Tab ..................................................................................................................................... 6
Alarm Levels ............................................................................................................................................ 6
Dn List Pane ............................................................................................................................................... 7
Sort Dn List .............................................................................................................................................. 7
Refresh Dn List ........................................................................................................................................ 7
Report Pane ............................................................................................................................................... 8
Select a Report ........................................................................................................................................ 8
Sort Reports............................................................................................................................................. 9
Refresh Report ........................................................................................................................................ 9
Preview/Print Report................................................................................................................................ 9
Appendix................................................................................................................................... 10
Toolbar Commands .................................................................................................................................. 10
Menu Options ........................................................................................................................................... 11
File Menu ............................................................................................................................................... 11
Options Menu ........................................................................................................................................ 11
Setup Menu ........................................................................................................................................... 11
Report Menu .......................................................................................................................................... 11
Index.......................................................................................................................................... 13