Solving problems with printing quality 106 – Konica Minolta MAGICOLOR 2300 User Manual

Page 116

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Solving Problems with Printing Quality

106

There are
toner
smudges on
the back side
of the page
(whether or
not it has
been
duplexed).

The paper transport
rollers may be dirty.

Clean the paper transport, pressure,
and fuser oil rollers.
If you think the transport roller should
be replaced, contact Technical
Support with the error information. See
the Service & Support Guide for a list
of sources of service and support in
the Americas. The most up-to-date
worldwide information can be found at
www.konicaminolta.net/printer/.

The media path is
dirty with toner.

Print several blank sheets and the
excess toner should disappear.

One or more of the
toner cartridges are
defective.

Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Engine/Replace Toner menu).

The OPC drum
cartridge is defective.

Remove the OPC drum cartridge and
check for damage. If it is damaged,
replace the OPC drum cartridge and
waste toner bottle.

Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.

The laser lens cover
may be dirty.

Check to see if the laser lens cover is
dirty. If necessary, clean it with a clean
soft cloth.

The toner cartridge is
damaged.

Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.

The OPC drum
cartridge is damaged.

Replace the OPC drum cartridge and
waste toner bottle.

Image
defects.

The laser lens cover
is dirty.

Clean the laser lens cover with a soft,
dry cloth.

The toner cartridge is
leaking.

Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Engine/Replace Toner menu).

The toner cartridge is
damaged.

Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.

The OPC drum
cartridge is damaged.

Replace the OPC drum cartridge and
waste toner bottle.

Symptom

Cause

Solution

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