AMS Synthetic Motor Oil - Manual (Page 19)

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TO ORDER – Call 1-800-956-5695 7 a.m. to 5 p.m. Central Time, M - F
How to Order
TOLL-FREE TELEPHONE ORDERING
Dial 1-800-956-5695 (Contiguous 48 States Only and Alaska) *Note: when ordering from
Alaska, there is a 7.5% freight surcharge on all products shipped to Alaska. Hours: 7:00 am
to 5:00 pm Central Time, Monday through Friday, except for statutory holidays. When calling,
please provide your Referral Number (from the back cover of the catalog).
TECHNICAL QUESTIONS
Direct all technical questions to the AMSOIL Technical Services Department, AMSOIL INC.,
AMSOIL Bldg., Superior, Wisconsin 54880 or call (715) 392-7101.
AMSOIL WARRANTY STATEMENT
The use of AMSOIL products will not cause mechanical damage to any mechanically sound
equipment when AMSOIL products are used in full compliance with AMSOIL recommendations
and instructions. For full warranty statement call 800-956-5695 and order the G-1363 ($.15).
SHIPPING AND HANDLING
Orders are subject to the following shipping and handling schedule.
up to 3 lbs. • $5.45 20 to 39 lbs. • 37¢ per lb.
4 to 6 lbs. • $5.95 40 to 59 lbs. • 32¢ per lb.
7 to 12 lbs. • $6.70 60 to 99 lbs. • 27¢ per lb.
13 to 19 lbs. • $7.75 100 lbs. and over • 25¢ per lb.
NOTE: AMSOIL products cannot be shipped to post office boxes. For products purchased in Alaska, add a 7.5%
freight surcharge.
PRODUCT DAMAGED DURING SHIPPING
If there is visible damage to your order upon delivery, refuse the order. It will be returned to
AMSOIL INC. for inspection and a new order will be sent at no extra charge to you. If you dis-
cover hidden damage after accepting delivery of your order, call 1-800-956-5695 for damaged
product instructions.
SALES TAX INFORMATION
AMSOIL INC. has an established Sales Tax Rate for all states. Because AMSOIL is some-
times required to collect city, county and other taxes as well, the tax rate AMSOIL charges
may be higher than just your sales tax. AMSOIL also collects any additional taxes on
lubricating products required by certain states.
NOTE: Freight charges are subject to sales tax in Connecticut, Georgia, Nebraska, Nevada and Wisconsin. In California,
Rhode Island, Texas and Utah, excise taxes are added to the product total before figuring your sales tax.
RETURN POLICY
All unopened containers may be returned within 30 days of order, freight pre-paid, to AMSOIL
INC. for a full refund of the purchase price and sales tax (shipping and handling fees are non-
refundable). Call 1-800-956-5695 for instructions prior to returning any product.
HAWAII
AMSOIL products are available through independent AMSOIL Dealers and selected retailers.
To order in Hawaii, check your local Yellow Pages or call 1-800-777-8491 for the name of your
nearest AMSOIL Dealer.
OIL FILTER, AIR FILTER OR FLUID CAPACITY QUESTIONS
For oil and air filter specifications, consult your owner’s manual or order the AMSOIL Oil & Air
Filters Application Guide (G-194, 2.4 lbs, $5.65). Assistance also available when placing
order. For fluid capacity levels, consult your owner’s manual or order the AMSOIL Product
Selection Guide (G-50, .6 lb, $10.00). Or call the AMSOIL Technical Service Department at
715-392-7101, 7 a.m. to 5 p.m. Central Time, M - F.
QUESTIONS
For questions on shipping, sales tax, damaged products, instructions, etc., call (715) 392-7101,
8 a.m. to 5 p.m. Central Time, M - F, except for statutory holidays.
Prices subject to change without notice.
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