Brother FAX-2840 User Manual

Page 83

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Troubleshooting

71

B

Init Unable XX

The machine has a mechanical
problem.

(For FAX-2840 and MFC-7240 )
Received fax messages still in memory
will be lost when the machine is turned
off. See Transferring your faxes or Fax
Journal report
uu page 74 before

disconnecting the machine so you will
not lose any important messages. Then,
turn the power switch off, wait a few
seconds, and then turn it on again.
Leave the machine for 15 minutes with
the power on.

(For FAX-2940)
Turn the power switch off, wait a few
seconds, and then turn it on again.
Leave the machine for 15 minutes with
the power on.

If the problem continues, call Brother
Customer Service.

Jam Inside

The paper is jammed inside the
machine.

(See Paper is jammed inside the machine
uu

page 79.)

Jam Rear

The paper is jammed in the back
of the machine.

(See Paper is jammed at the back of the
machine
uu page 76.)

Jam Tray

The paper is jammed in the paper
tray of the machine.

(See Paper is jammed in the standard paper
tray
uu page 75
.)

Manual Feed

Manual was selected as the
paper source when there was no
paper in the manual feed slot.

Place a sheet of paper in the manual feed
slot. (See Loading paper in the manual feed
slot
uu page 11.)

No Paper

The machine is out of paper or
paper is not properly loaded in the
paper tray.

Do one of the following:

Refill the paper in the paper tray and
press Start.

Remove the paper and load it again.
Then press Start.

If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Advanced User’s Guide: Cleaning the
paper pick-up rollers
.)

No Response/Busy

The number you dialed does not
answer or is busy.

Verify the number and try again.

No Toner

The toner cartridge is not installed
correctly.

Pull out the drum unit. Take out the toner
cartridge and then put it back into the drum
unit.

Error Message

Cause

Action

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