Toshiba support, Toshiba support -15, Lan wireless lan – Toshiba Satellite L30 (PSL33) User Manual

Page 124: Before you call, Where to write

Advertising
background image

User’s Manual

9-15

Troubleshooting

LAN

Wireless LAN

If the following procedures do not restore LAN access, consult your LAN

administrator. For more information on wireless communication, refer to

Chapter 4,

Operating Basics

.

TOSHIBA support

If you require any additional help using your computer or if you are having

problems operating the computer, you may need to contact TOSHIBA for

additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating

system, it is important to investigate other sources of assistance first.

Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation for software and

peripheral devices.

If a problem occurs when you are running software applications, consult

the software documentation for troubleshooting suggestions. Call the

software company’s technical support for assistance.

Consult the dealer you purchased your computer and/or software from.

They are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware

related, write to TOSHIBA at the location listed in the accompanying

warranty booklet or visit

www.toshiba-europe.com

on the Internet.

Problem

Procedure

Cannot access LAN

Check for a firm cable connection between the

LAN jack and the LAN hub.
If problems persist, consult your LAN

administrator.

Problem

Procedure

Cannot access Wireless

LAN

Make sure the computer's wireless

communication switch is set to on.
If problems persist, contact your LAN

administrator.

The Wireless LAN feature is not available on all models.

Advertising
This manual is related to the following products: