Troubleshooting – Bravetti PLATINUM PRO K5309H User Manual

Page 16

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Troubleshooting

PROBLEM

POSSIBLE CAUSE

POSSIBLE SOLUTION

Oven will not start

1. Electrical cord is not plugged in.

2. Door is open.

3. Wrong operation is set.

1. Plug into the outlet.

2. Close the door and try

again.

3. Check instructions.

Arcing or sparking

1. Materials to be avoided in

microwave oven were used.

2. The oven was operated when

empty.

3. Spilled food remains in the cavity.

1. Use microwave-safe

cookware only.

2. Do not operate with oven

empty.

3. Clean cavity with wet towel.

Unevenly cooked foods

1. Materials to be avoided in

microwave were used.

2. Food is not defrosted completely.

3. Cooking time and/or power level is

not suitable.

4. Food was not turned or stirred.

1. Use microwave-safe

cookware only.

2. Completely defrost food.

3. Use correct cooking time

and/or power level.

4. Turn or stir food frequently.

Overcooked foods

1. Cooking time and/or power level is

not suitable.

1. Use correct cooking time

and/or power level.

Undercooked foods

1. Materials to be avoided in

microwave were used.

2. Food is not defrosted completely.

3. Oven ventilation ports are

restricted.

4. Cooking time and/or power level is

not correct.

1. Use microwave-safe

cookware only.

2. Completely defrost food.

3. Check to see that oven

ventilation ports are not
restricted.

4. Use correct cooking time

and/or power level.

Improper defrosting

1. Materials to be avoided in

microwave oven were used.

2. Cooking time and/or power level is

not correct..

3. Food is not turned or stirred.

1. Use microwave-safe

cookware only.

2. Use correct cooking time

and/or power level.

3. Turn or stir food frequently.

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