Boulder Amplifiers 1012 DAC Preamplifier User Manual
Page 45
APPENDIX
7-4
TROUBLESHOOTING
SYMPTOM
CAUSE
REMEDY
No power indication
Preamplifier is not plugged in
Connect to an AC outlet
Analog source selected, Amber power
indication but sound not heard from either
channel
No signal from source
Check source controls, cables and
connections
No signal to power amplifier
Check amplifier power status,
cables and connections
Preamp is defective
Return to dealer for service
Amber power indication, but sound not
heard from one channel
No signal from one channel of source
Check source controls, cables and
connections
One Channel is muted by balance control Push BALANCE and recenter
Digital source is selected, but no input sig-
nal is displayed
D/A Converter is not receiving digital signal
from source
Check controls, cables and con-
nections from the digital source
Displays ”UNIT x ONLINE,” then ”UNIT x
OFFLINE” continuously
More than one slave unit has the same
Boulderlink ID
Make certain all slave units have
a unique Boulderlink ID. See page
5-2