West Bend Back to Basics Soho Coffeemaker - Manual (Page 2)

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WARRANTY
Back to Basics Products, Inc., warrants your new Soho ™ Coffeemaker to be
free from defects in materials and workmanship under normal household use for
a period of 1 year from the date of purchase. During this period, such defects
will be repaired or the product replaced at Back to Basics
® discretion without
charge. This warranty does not cover exterior or interior finish or damage
caused by misuse, accident or negligence.
A purchase receipt or other proof of date of original purchase may be required
before warranty service is rendered.
If a problem with this houseware item develops during or after the warranty
period, please contact Back to Basics Products, Inc. for service.
If service is required:
• Send a brief letter explaining the problem. Be sure to include your name,
address and phone number.
• For faster service, call 1.800.688.1989 or e-mail [email protected].
• Most service problems are resolved with the replacement of a broken or
defective part. If this is not the case, we will give you instructions for returning
the unit.
Any appliance submitted for repair must be sent (transportation charges
prepaid) to:
Back to Basics Products, Inc.
675 West 14600 South
Bluffdale, UT 84065
If you have any questions concerning the use or care of this product, or
comments regarding your experience with the product, please write a letter
explaining the nature of your concern.
ONE-YEAR LIMITED WARRANTY
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