Roubleshooting, Please do not return this product to the store, Vacuum cleaner won't turn on – Bissell Power Clean 62X5 User Manual

Page 13: Vacuum cleaner won't pick up, Tools won't pick up, Visible dirt escaping from cleaner, Cord will not retract

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13

T

roubleshooting

Vacuum cleaner won't turn on

possible causes

Remedies

1. Power cord not plugged in

1. Check electrical plug

2. Blown fuse/tripped breaker

2. Check/replace fuse or reset breaker

3. Damaged cord

3. Refer to a BISSELL authorized service center for repair or

replacement

Vacuum cleaner won't pick up

possible causes

Remedies

1. Clog in hose or elsewhere in vacuum

1. Follow instructions on page 11 for clearing clogs

2. Filters are dirty

2. Check and clean or replace pre-motor and post-motor filters,

see pages 8 & 9

3. Dirt container is full

3. Empty dirt container

4. Hose not attached properly

4. Grasp quick reach handle and firmly push hose wand onto

the hose wand base

5. Dirt container or upper tank not installed properly

5. Position correctly and lock in place

6. Incorrect height adjustment

6. Adjust powerfoot to correct height setting

7. Crack or hole in hose

7. Check hose and replace if needed

8. Broken or worn drive belt

8. Replace drive belt, see page 10

9. Rotating floor brush jammed

9. Remove brush and clean debris from brush ends

10. Rotating floor brush bristles worn

10. Replace brush

Tools won't pick up

possible causes

Remedies

1. Clog in hose or elsewhere in vacuum

1. Follow instructions on page 11 for clearing clogs

2. Filters are dirty

2. Check and clean or replace pre-motor and post-motor

filters, see pages 8 & 9

3. Dirt container is full

3. Empty dirt container

4. Dirt container or upper tank not installed properly

4. Position correctly and lock in place

5. Crack or hole in hose

5. Check hose and replace if needed

Visible dirt escaping from cleaner

possible causes

Remedies

1. Dirt container full

1. Empty dirt container

2. Filters missing or installed incorrectly

2. Check pre-motor and post-motor filters for correct installation

cord will not retract

possible causes

Remedies

1. Knotted or twisted

1. Follow instructions on page 6

other maintenance or service not included in the manual should be

performed by an authorized service representative.

thank you for selecting a bissell product.

please do not return this product to the store.

for any questions or concerns, bissell is happy to be of service.

contact us directly at 1-800-237-7691.

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