Troubleshooting – Philips Friteuse User Manual

Page 11

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guarantee & service

If you need information or if you have a problem, please visit the Philips website at www.philips.com

or contact the Philips Customer Care Centre in your country (you find its phone number in the

worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local

Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal

Care BV.

troubleshooting

Problem

Possible cause

Solution

The fried food

does not have a

golden brown

colour and/or is

not crispy.

You have selected a too

low temperature.

Check the package of the food to be fried or

chapter ‘Quantities, temperatures and frying

times’ for the correct temperature.

You have not fried the

food long enough.

Check the package of the food to be fried or

chapter ‘Quantities, temperatures and frying

times’ for the correct frying time.

There is too much food in

the basket.

Never fry more food at one time than the

quantity that is mentioned in chapter

‘Quantities, temperatures and frying times’.

The fryer does

not work.

The thermal safety cut-out

has been activated.

Go to your Philips dealer or a service centre

authorised by Philips to have the fuse replaced.

The fryer gives off

a strong

unpleasant smell.

The removable filter is

saturated.

Remove the filter and clean it in hot water

with some washing-up liquid or in the

dishwasher.

The oil or fat is no longer

fresh.

Change the oil or fat. Regularly sieve the oil or

fat to keep it fresh longer.

The type of oil or fat you

use is not suitable for

deep-frying food.

Use frying oil or liquid frying fat of good quality.

Never mix different types of oil or fat.

Steam escapes

from other places

than the filter.

You have not closed the

lid properly.

Close the lid properly.

The removable filter is

saturated.

Remove the filter and clean it in hot water

with some washing-up liquid or in the

dishwasher.

Oil or fat spills

over the edge of

the fryer during

frying.

There is too much oil or

fat in the fryer.

Make sure the oil or fat in the fryer does not

exceed the maximum level.

The food contains too

much moisture.

Dry the food thoroughly before you fry it and

fry the food according to the instructions in

this user manual.

EnglisH

11

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