Troubleshooting – BKI Multi-Deck Warmer MDW User Manual

Page 12

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Multi-Deck Warmer

Maintenance

10

Troubleshooting

Refer to the table below for troubleshooting information.

Problem Cause

Possible

Solution

Shelves Not Heating and
Lights Not On

Unit not plugged into power
receptacle.

Ensure unit power cord is
connected to appropriate power
receptacle.

No Power to the unit.

Check circuit breaker or fuses at
building power panel. If problem
persists, contact an authorized
BKI service agent for corrective
action.

Power circuit breaker is OFF
and Lights circuit breaker is
OFF.

Place the Power circuit breaker
ON and the Lights circuit breaker
ON.

Power Circuit Breaker has
Tripped

Overload, short circuit or ground
fault condition exists.

Place circuit breaker actuator in
the ON position. If circuit breaker
trips again, contact an authorized
BKI service agent for corrective
action.

No Heat to Single Shelf

Power circuit breaker is OFF.

Place the Power circuit breaker
ON.

Shelf Temperature control is
turned fully counterclockwise.

Adjust the shelf temperature
control. Refer to the section
entitled Temperature Adjustment
on page 4.

Defective Shelf.

Contact an authorized BKI service
agent for corrective action.

Loose Wire or bad Connection.

Contact an authorized BKI service
agent for corrective action.

Shelf Temperature control is
defective.

Contact an authorized BKI service
agent for corrective action.

Individual Light is not On

Failed fluorescent lamp.

Change fluorescent lamp.

Possible Ballast failure.

Contact an authorized BKI service
agent for corrective action.

Holding Temperature Not
Adequate

Unit has not been preheated.

Refer to the preheating section on
page 4. If problem persists,
contact an authorized BKI service
agent for corrective action.

Product is below 160

° F when

loaded.

Check product temperature
before loading the unit.

Loose Wire or bad Connection.

Contact an authorized BKI service
agent for corrective action.

Shelf temperature control not
set properly.

Adjust the shelf temperature
control. Refer to the section
entitled Temperature Adjustment
on page 4.

Switch Plate Pilot Light is
On

Overtemperature condition
exists. Possible fan failure.

Turn unit OFF then contact an
authorized BKI service agent for
corrective action.

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