10 troubleshooting, 7 ordering accessories, 8 environment – Philips Grind & Brew Cafetière User Manual

Page 15: 9 guarantee and support

Advertising
background image

15

10 Troubleshooting

This chapter summarises the most common

problems you could encounter with the appliance.

If you are unable to solve the problem with

the information below, visit www.philips.com/

support for a list of frequently asked questions or

contact the Consumer Care Centre in your country.

The appliance does not work.

• Put the mains plug in the wall socket and press

the on/off button on the front of the appliance

to switch on the appliance.

• Make sure that the voltage indicated on the

appliance corresponds to the local mains voltage.

• Fill the water reservoir with water.

• Close the lid of the coffee bean chute.

When I use the grinder, the coffee is too weak.

• Make sure the number of cups you select with

the 2-10 cups button is consistent with the

amount of water in the water reservoir. Please

keep in mind that the coffeemaker uses all the

water in the water reservoir.

• Use the strength select button to set the coffee

strength to ‘strong’.

• When you use coffee beans, make sure you

do not press the pre-ground coffee button, as

this switches off the grinder.

• Use coffee beans of a stronger blend or flavour.

• Make sure the selected number of cups is

consistent with the amount of water in the

water reservoir.

When I use pre-ground coffee, the coffee is

too weak.

• Make sure the amount of pre-ground coffee in

the filter is consistent with the amount of water in

the water reservoir. Please keep in mind that the

appliance uses all the water in the water reservoir.

• Use ground coffee of a stronger blend or flavour.

• To increase the coffee strength, increase the

amount of pre-ground coffee or decrease the

amount of water.

7 Ordering accessories

To buy accessories or spare parts, visit

www.shop.philips.com/service or go

to your Philips dealer. You can also contact

the Philips Consumer Care Centre in your

country (see the worldwide guarantee leaflet

for contact details).

8 Environment

• Do not throw away the appliance with the

normal household waste at the end of its life,

but hand it in at an official collection point for

recycling. By doing this, you help to preserve

the environment.

9 Guarantee and

support

If you need information or support, please

visit www.philips.com/support or read the

separate worldwide guarantee leaflet.

ENGLISH

Advertising
This manual is related to the following products: