Replacement, Environment, Guarantee & service – Philips Sorbetière User Manual

Page 9: Troubleshooting

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Clean the cover (without the motor unit!), the stirrer and the bowl in hot water with some

washing-up liquid. Clean the cooling disc in lukewarm water (max. 0 cC/100 cF) with some

washing-up liquid.

These parts are not dishwasher-proof!



Clean the motor unit with a damp cloth.

Never immerse the motor unit in water nor rinse it under the tap.

Replacement

The following accessories are available from your dealer:

Transparent cover available under no. 4822 441 81116

Stirrer available under no. 4822 690 40297

Cooling disc available under no. HR2968 / 4822 511 90025

Bowl available under no. 4822 418 40973

Tip: An extra cooling disc (HR2968) will enable you to prepare larger quantities or two different flavours.

Environment

Do not throw away the machine with the normal household waste at the end of its life, but

hand it in at an official collection point for recycling. By doing this, you help to preserve the

environment (Fig. 16).

guarantee & service

If you need information or if you have a problem, please visit the Philips website at www.philips.com

or contact the Philips Customer Care Centre in your country (you will find its phone number in the

worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your

local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal

Care BV.

troubleshooting

Problem

Cause

Solution

The appliance

does not start

operating.

There is a connection

problem.

Check if the plug has been inserted into the

wall socket properly. Remove the mains plug

from the wall socket and reinsert it.

The cover has not been

properly attached to the

bowl.

Press the cover down onto the bowl until it

locks into place with a click.

The stirrer does

not rotate.

The appliance has not been

switched on before the

ingredients were added,

causing the ingredients to

freeze onto the cooling disc.

Always switch the appliance on before putting

the ingredients in the bowl.

The cooling disc

cannot be

removed from

the bowl.

The cooling disc has frozen

onto the bottom and walls

of the bowl.

Allow the cooling disc to defrost for a few

hours until it has come loose from the

bottom and walls of the bowl. You can speed

up this proces by pouring some lukewarm

water into the bowl.

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EnglisH

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