Bayer HealthCare Ascensia Elite XL - Manual (Page 29)

SECTION
Service
12
25
1-800-348-8100
IMPORTANT:
• Speak to a Customer Service Representative before returning
your Meter for any reason. He/she will give you the informa-
tion needed to get your problem handled correctly and
efficiently.
• Have your Ascensia E LITE ™ XL Meter, Ascensia E LITE ™ Check
Strip, and a box of Ascensia E LITE ™ Test Strips (including the
Code Strip) nearby when you phone. It would also be helpful
to have a bottle of Ascensia
E LITE ™ Normal Control available.
• Fill out the check list on the following page before calling!
If attempts to correct a problem fail, please call
our Customer Service Department. We have trained
specialists to assist you.