Black Box Call Center Headsets - Manual (Page 3)

3 of 3 8/27/2007
#24507 724-746-5500 blackbox.com
Item Code
Call Center Headsets
Elite
Monaural HS110A-R2
Binaural HS111A
Flexible-Boom
Monaural HS112A
Binaural HS113A
Genie
Binaural HS115A
Traditional In-the-Ear HS116A
Combo HS117A
Don’t forget to order an amplifier for your Elite, Flexible-Boom,
Genie, and Traditional Headsets...
Multi-Purpose (Compatible with
GN Netcom MPA-II) HS100A-R2
Two-Prong Carbon (Compatible with
GN Netcom 0452 Two-Prong Amplifier) HS101A
Order as many accessories as you need for your Elite,
Flexible-Boom, Genie, Traditional, and Combo Headsets...
Unamplified Connect Cord Quick Disconnect
to Norstar Modular Plug HS504
10-foot (3-m) Extension Cord
for Use between Disconnects HS505
Supervisory Cord
(Inserts between Disconnects) HS506
Supervisory Cord (Observe Only) HS507
Mobile Adapter, Quick Disconnect to
2.5-mm Headset Adapter HS509
Clothing Clip, Plastic for Headset Tops HS511
Elite Speaker Covers HS516
Genie Ear Pads HS517
Flexible-Boom Leatherette Ear Pad HS520
Combo 3-Pack Batteries for Combo Headset HS539
Recognize any of these situations?
• You wait more than 30 minutes to get through
to a vendor’s tech support.
• The so-called “tech” can’t help you or gives you
the wrong answer.
• You don’t have a purchase order number and the
tech refuses to help you.
• It’s 9 p. m. and you need help, but your vendor’s
tech support line is closed.
According to a survey by Data Communications
magazine, 90% of network managers surveyed say
that getting the technical support they need is extremely
important when choosing a vendor. But even though
network managers pay anywhere from 10 to 20% of their
overall purchase price for a basic service and support
contract, the technical support and service they receive
falls far short of their expectations—and certainly isn’t
worth what they paid.
At Black Box, we guarantee the best value and the
best support. You can even consult our Technical Support
Experts before you buy if you need help selecting just
the right component for your application.
Don’t waste time and money— call Black Box today.
Why Buy From Black Box?
Exceptional Value. Exceptional
Tech Support. Period.
HS111A
HS116A