Samsung SCH-R631DWACRI - Manual (Page 136)

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Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted using the
standard methods, the data only appears to be removed on a
superficial level, and it may be possible for someone to retrieve and
reuse the data by means of special software.
To avoid unintended information leaks and other problems of this
sort, it is recommended that the device be returned to Samsung’s
Customer Care Center for an Extended File System (EFS) Clear which
will eliminate all user memory and return all settings to default
settings. Please contact the Samsung Customer Care Center for
details.
Important!: Please provide warranty information (proof of purchase) to Samsung’s
Customer Care Center in order to provide this service at no charge. If
the warranty has expired on the device, charges may apply.
Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Samsung Telecommunications America, LLC:
1301 East Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG (726-7864)