Philips HD8765-47 - Manual (Page 40)

38 ENGLISH
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine.
If you are unable to solve the problem with the information below, visit
www.philips.com/support for a list of frequently asked questions or
contact the Philips Saeco hotline in your country.
The contact details can be found in the warranty booklet supplied sepa-
rately or on www.philips.com/support.
Machine actions Causes Solutions
The machine does not switch
on. The machine is not connected to
the electric network, or the power
button is in the “O” position. Connect the machine to the electric
network and turn the power button
to the “I” position.
The drip tray gets fi lled al-
though no water is drained. Sometimes water is drained auto-
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance. This is a standard operating proce-
dure.
The “ ” light is always dis-
played on the machine.
The coff ee grounds drawer was
emptied with the machine off . The coff ee grounds drawer must
always be emptied with the machine
on.
Coff ee is not hot enough. The cups are cold. Preheat the cups with hot water.
Coff ee is not creamy enough
(see note). The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse. Change coff ee blend or adjust
the grind setting as explained in
the chapter “Adjusting the Coff ee
Grinder”.
The machine takes a long
time to warm up or the
amount of water dispensed
is too little. The machine circuit is clogged by
limescale. Descale the machine.
The brew group cannot be
removed. The brew group is out of place. Turn on the machine. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
The coff ee grounds drawer is
inserted. Remove the coff ee grounds drawer
before removing the brew group.
The machine grinds the
coff ee beans but no coff ee
comes out
(see note) The brew group is dirty. Clean the brew group (see the
"Weekly Cleaning of the Brew
Group" chapter).
This might occur when the ma-
chine is automatically adjusting
the dose. Brew a few cups of coff ee as
described in the “Saeco Adapting
System” chapter.
The dispensing spout is dirty. Clean the dispensing spout.
Coff ee is too weak.
(see note) This might occur when the ma-
chine is automatically adjusting
the dose. Brew a few cups of coff ee as
described in the “Saeco Adapting
System” chapter.