Black & Decker VersaBrew DCM1100W - Manual (Page 5)

8 9
ENGLISH
NEED HELP?
For service, repair or any questions regarding your appliance, call the appropriate
800 number on cover of this book. Please DO NOT return the product to the place of
purchase. Also, please DO NOT mail product back to manufacturer, nor bring it to a
service center. You may also want to consult the website listed on the cover of this
manual.
Two-Year Limited Warranty
(Applies only in the United States and Canada)
What does it cover?
• Any defect in material or workmanship provided; however, Applica’s liability will not
exceed the purchase price of product.
For how long?
• Two years after date of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new or
factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/applica, or call toll-free
1-800-231-9786, for general warranty service.
• If you need parts or accessories, please call 1-800-738-0245.
What does your warranty not cover?
• Damage from commercial use
• Damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some states do
not allow the exclusion or limitation of consequential or incidental damages, so this
limitation may not apply to you.)
How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights that
vary from state to state or province to province.
is a trademark of The Black & Decker Corporation,
Towson, Maryland, USA
Made in People’s Republic of China
Printed in People’s Republic of China
PROBLEM POSSIBLE CAUSE SOLUTION
Coffeemaker does not
turn on.
Coffeemaker is not
plugged in.
Check to be sure appliance is
plugged in to a working outlet
and the ON/OFF (I/O) switch is
powered on (I).
Coffeemaker is leaking. Water reservoir may
be overfilled.
Carafe may not be
correctly placed on
the nonstick "Keep
Hot" carafe plate.
Make sure water reservoir has
not been filled beyond MAX fill
line.
Make sure carafe is placed
correctly on the nonstick
"Keep Hot" carafe plate and is
centered under filter basket
holder.
Brewing takes too long. Coffeemaker might
need cleaning.
Follow procedure in CARE
AND CLEANING.
Coffee is not brewing. Water reservoir might
be empty.
Make sure water reservoir
has sufficient water to brew
desired number of cups of
coffee.
Coffeemaker brews
clear water.
There may be no
coffee grounds in
removable filter
basket.
Add sufficient amount of
coffee grounds to paper filter
in removable filter basket.
One-piece cover does
not close.
Removable filter
basket may not be
correctly placed.
Remove filter basket and
replace correctly into holder.
Filter basket overflows. Carafe may be
improperly placed on
adjustable keep hot
carafe plate.
Remove carafe and insert so
that carafe rests comfortably
within grooves on the nonstick
"Keep Hot" carafe plate.
Grounds in brewed
coffee.
Filter and/or filter
basket are not
properly placed.
Insert paper filter into filter
basket and insert basket
properly into holder.
TROUBLESHOOTING