Product operation – PHCC Pro Series Pro Series C11 User Manual

Page 7

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into the hole all the way up to the connector.
Do not bend the sensor rod.

6. If you are not using the Pro Series Standby

battery, you cannot use the battery fluid
sensor.

However, you must attach the

sensor to the POSITIVE (+) post of the
battery

or

the

alarm

will

sound

continuously. The Pro Series sump pump
system will not warn you if the fluid level
is low in this configuration. You will need
to check your battery every couple of
months to see if it needs water. If the
battery dries out, the system will not work.

7. Connecting the battery: Remove the wing

nuts from the battery terminals. Remove the
security tag from the battery cables. Attach
the battery cables to the battery…the WHITE

wire to the NEGATIVE (-) post, and the BLACK
wire to the POSITIVE (+) post. Replace the
wing nuts and tighten them.

8. Connecting the charger: Immediately plug

the charger into the charger hole on the back
of the control unit, then into an AC outlet on
the wall.

(You should provide additional

protection for the control unit by using a
surge protector.)

9. If any of the alarms are sounding, press the

WHITE button on the front of the control
panel to silence them.

10. Secure the cover on the battery box by

slipping the tabs through the fittings on the
front and back of the box.

11. Connecting the primary pump: Plug the

blue piggyback controller into a properly
grounded 3-prong outlet (preferably with

ground fault circuit interrupt). Then plug
the primary pump into the receptacle on the
controller.

12. For a neater installation, secure the cables

from the controllers to the discharge pipe in
a couple places with additional cable ties.
Make sure the wires are not touching each
other or overlapping each other.

13. After the initial installation, be sure to

check the pump operation by filling the
sump with water and observing the pump
through one full cycle. The primary pump
should run for 10 seconds after the lower
float drops.

14. A pit cover is recommended for all

installations as a safety measure, and to
prevent debris from falling into the pit.
Place the cover on top of the pit making sure
not to pinch or crimp the pump wires with
the cover.

The pit cover usually has an

existing hole that will allow the cords to be
passed through it, or you can drill a hole in
the cover.

Product Operation

The dual float switch on the primary pump
contains two large floating rings enclosed within
a protective cage. Water will lift the bottom
float by ¼”, which will activate the pump. If for
any reason the lower float does not activate the
pump, the water will rise to the second float,
and it will activate the pump.

As the pump

evacuates the water from the pit, the floats will
drop. The pump will run for an additional 10
seconds to extend the cycle after the lower float
drops. The blue controller for the primary pump
powers this switch.

During a power outage, or if more water is
entering the sump than the primary pump can
handle, the backup pump will automatically
begin pumping. It also has a dual float switch,
so if one float fails to activate the pump, the
second float will activate the pump as soon as
the water reaches that level.

As the water

recedes below the float switch, a timer in the
control unit will run the pump an additional 25
seconds to empty the pit.

While the pumps are active, water will come out
of the 1/8” hole that is drilled in the pipe above
the pump. This is normal. The hole is needed to
prevent an air lock within the system. Do not
obstruct this hole or an air lock may prevent the
pump from activating, and the basement will
flood.

Batteries and sump pumps need maintenance.
The control unit on the backup system monitors
the battery and power conditions, and sounds an
alarm when maintenance is required. Following
is an explanation of the warnings and alarms.

Page 6

6

5

Diagram C

CAUTION

8b

8a

9

11

12

7

POSITIVE

POST

NEGATIVE

POST

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