Boost Mobile I215 - Manual (Page 87)

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Boost Mobile Customer
Care
You can contact Boost Mobile Customer Care 7
days a week simply by dialing 611 from your i215
phone, or by calling 1-888-BOOST-4U
(1-888-266-7848). Our Boost Mobile Customer
Care team will assist you in answering all your
questions. Or, visit boostmobile.com for a variety of
Boost Mobile Customer Care services online.
Before you contact Boost Mobile Customer Care
for service or to resolve an issue, be sure to have
your Boost Mobile Personal Telephone Number,
your model number (located on your phone
underneath the battery), and the ID number printed
on your SIM card. You’ll want to record these
numbers, and keep them handy, so that you can
replace the battery prior to contacting Boost Mobile
Customer Care.
Please have the following information available to
give to the representative who answers your
inquiry.
• Your Personal Telephone Number (PTN).
• Your phone's model number (located
underneath the battery).
• The ID numbers printed on your SIM.
You'll want to keep this information handy so that
you can replace the battery and power up your
phone should the representative need you to
access other information on it during your call.