Apple MacBook Pro (17-inch, Early 2009) User Manual
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Chapter 4
Problem, Meet Solution
Occasionally you may have problems while working with your MacBook Pro. Read on
for troubleshooting tips to try when you have a problem. You can also find more
troubleshooting information in Mac Help and on the MacBook Pro Support website at
www.apple.com/support/macbookpro.
If you experience a problem working with your MacBook Pro, there is usually a simple
and quick solution. Think about the conditions that led up to the problem. Making a
note of things you did before the problem occurred will help you narrow down
possible causes and find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application might indicate that the application is not compatible
with the version of Mac OS X installed on your computer.
 Any new software that you installed, especially software that added items to the
System folder.
 Any new hardware that you installed, such as additional memory or a peripheral.