Using apple hardware test – Apple PowerBook G4 (12-inch, 1.5 GHz) User Manual

Page 66

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Chapter 5

Troubleshooting

5

Follow the onscreen instructions.

6

After selecting the destination disk for installation, continue following the onscreen
instructions. Your computer may restart and ask you to insert the next Mac OS X install
disc.

Note: To install iCal, iChat AV, iSync, iTunes, and Safari, follow the “Installing Mac OS X
and Applications” instructions above.

Installing Mac OS 9

Your PowerBook does not come with Mac OS 9 installed. To use Mac OS 9 applications
with your computer, you have to install Mac OS 9 using the Mac OS 9 Install Disc.

Follow these steps to install Mac OS 9:

1

Back up your essential files, if possible.

2

Make sure your power adapter is plugged in.

3

Insert the Mac OS 9 Install Disc that came with your computer.

4

Double-click “Install Mac OS 9 System Support.”

5

Follow the onscreen instructions.

6

After selecting the destination disk for installation, continue following the onscreen
instructions.

Using Apple Hardware Test

You can use Apple Hardware Test to help determine if there is a problem with your
computer’s hardware.

To use Apple Hardware Test:

1

Disconnect all external devices from your computer except the power adapter.
If you have an Ethernet cable connected, disconnect it.

2

Insert the Mac OS X Install Disc 1 that came with your computer.

3

Restart your computer and hold down the Option key as it starts up. A list of available
startup volumes appears. Click Apple Hardware Test and click the right arrow.

4

When the Apple Hardware Test main screen appears after about 45 seconds, follow the
onscreen instructions.

5

If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test does not detect a
hardware failure, the problem may be software related.

For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on the Mac OS X Install Disc 1 that came with your computer.

LL3093.book Page 66 Friday, February 4, 2005 5:50 PM

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