Problems with your internet connection – Apple MacBook Pro (13-inch, Mid 2009) User Manual

Page 56

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Chapter 4

Problem, Meet Solution

Problems with Your Internet Connection

Your MacBook Pro has the Network Setup Assistant application to help walk you

through setting up an Internet connection. Open System Preferences and click

Network.

Click the “Assist me” button to open Network Setup Assistant.

If you have trouble with your Internet connection, you can try the steps in this section

starting with Network Diagnostics.

To use Network Diagnostics:

1

Choose Apple () > System Preferences.

2

Click Network and then click “Assist me.”

3

Click Diagnostics to open Network Diagnostics.

4

Follow the onscreen instructions.

If Network Diagnostics can’t resolve the problem, there may be a problem with the

Internet service provider (ISP) you are trying to connect to, with an external device you

are using to connect to your ISP, or with the server you are trying to access. You can try

the following steps.

Cable Modem, DSL, and LAN Internet Connections

Make sure all modem cables are fully plugged in. Check the modem power cord,

the cable from the modem to the computer, and the cable from the modem to the

wall jack. Also check the cables and power supplies for Ethernet hubs and routers.

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