Problems that prevent you from using your macmini, Problems that prevent you from using your mac mini – Apple Mac mini (Mac OS X Server, Late 2009) User Manual

Page 36

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Chapter 3

Problem, Meet Solution

Problems That Prevent You from Using Your Mac mini

If your computer won’t respond or the pointer won’t move
 Make sure the mouse and keyboard are connected. Unplug and then plug in the

connectors, making sure they are secure.

 If the problem persists, try to force problem applications to quit. On an Apple

keyboard, hold down the Option and Command (x) keys and then press the Esc key.

On other keyboards, hold down the Windows and Alt keys and then press the Esc

key. If a dialog appears, select the frozen application and click Force Quit. Then save

your work in any open applications and restart your Mac mini to be sure the problem

is entirely cleared up.

 Press and hold the power (®) button on the back of your Mac mini for five seconds

to shut down your computer.

 Unplug the power cord from your Mac mini. Then plug the power cord back in and

press the power (®) button to turn your Mac mini on.

If the problem reoccurs when you use a particular application, check with the

application’s manufacturer to see if the application is compatible with your computer.

For support and contact information about the software that came with your

computer, go to www.apple.com/guide or to the manufacturer’s website.

If the problem occurs frequently, try reinstalling your system software (see “Reinstalling

Software Using Remote Install Mac OS X” on page 38).

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