Apple MacBook Pro (15-inch, Late 2008) User Manual

Page 53

Advertising
background image

Chapter 4

Problem, Meet Solution

53

Problems That Prevent You from Using Your MacBook Pro

If your MacBook Pro doesn’t respond or the pointer doesn’t move

On rare occasions, an application may “freeze” on the screen. Mac OS X provides a way

to quit a frozen application without restarting your computer.

To force an application to quit:

1

Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar.

The Force Quit Applications dialog appears with the application selected.

2

Click Force Quit.

The application quits, leaving all other applications open.

If you need to, you can also restart the Finder from this dialog.

Next, save your work in any open applications and restart the computer to make sure

the problem is entirely cleared up.

If the problem occurs frequently, choose Help > Mac Help from the menu bar at the

top of the screen. Search for the word “freeze” to get help for times when the computer

freezes or doesn’t respond.

If the problem occurs only when you use a particular application, check with the

application’s manufacturer to see if it is compatible with your computer. To get support

and contact information for the software that comes with your MacBook Pro, go to

www.apple.com/guide.

If you know an application is compatible, you might need to reinstall your computer’s

system software. See “Reinstalling the Software That Came with Your MacBook Pro” on

page 62.

Advertising