Your printer isn’t responding – Apple AirPort Express 5.1 User Manual

Page 43

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Chapter 5

Tips and Troubleshooting

43

 The AirPort Express password returns to public.

If you used AirPort Utility to create profiles for your AirPort Express, they are preserved

when you reset your AirPort Express.

If you need to return your AirPort Express to the factory settings and remove any

profiles you have set up:

1

Unplug AirPort Express.

2

Use the end of a straightened paper clip to hold down the reset button while you plug

in AirPort Express.

Wait until the status light flashes, and then reset the base station.

Your Printer Isn’t Responding

If you connected a printer to the USB port on AirPort Express and the computers on

the AirPort network can’t print, try doing the following:

1

Make sure the printer is plugged in and turned on.

2

Make sure the cables are securely connected to the printer and to the AirPort Express

USB port.

3

Make sure the printer is selected in the Printer List on client computers. To do this on a

Macintosh using Mac OS X v10.3 or later:

 Open Printer Setup Utility, located in the Utilities folder in the Applications folder.

 If the printer is not in the list, click Add.

 Choose Bonjour from the pop-up menu.

 Select the printer and click Add.

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