Ipod touch support, Restarting and resetting ipod touch, Can’t view email attachments – Apple iPod touch iOS 6.1 User Manual
Page 132
Appendix B
Safety, Handling, & Support
132
Important:
You may not be able to use iPod touch while the temperature warning screen is
displayed. If iPod touch can’t regulate its internal temperature, it goes into deep sleep mode
until it cools. Move iPod touch to a cooler location out of direct sunlight and wait a few minutes
before trying to use iPod touch again.
For more information, go to
iPod touch Support
Comprehensive support information is available online a
.
To contact Apple for personalized support (not available in all areas), see
.
Restarting and resetting iPod touch
If something isn’t working right, try restarting iPod touch, forcing an app to close, or resetting
iPod touch.
Restart iPod touch: Hold down the Sleep/Wake button until the red slider appears. Slide
your finger across the slider to turn off iPod touch. To turn iPod touch back on, hold down the
Sleep/Wake button until the Apple logo appears.
If you can’t turn off iPod touch or if the problem continues, you may need to reset iPod touch.
A reset should be done only if turning iPod touch off and on doesn’t resolve the problem.
Force an app to close: Hold down the Sleep/Wake button for a few seconds until a red slider
appears, then hold down the Home button until the app quits.
You can also remove an app from the recents list to force it to close. See
on page 17.
Reset iPod touch: Hold down the Sleep/Wake button and the Home button at the same time for
at least ten seconds, until the Apple logo appears.
“Wrong Passcode” or “iPod touch is disabled” appears
If you forget your passcode or iPod touch displays an alert that it is disabled, see “iOS: Wrong
passcode results in red disabled screen” a
“This accessory is not supported by iPod touch” appears
The accessory you attached may not work with iPod touch. Make sure the USB cable and
connectors are free of debris, and refer to the documentation that came with the accessory.
Can’t view email attachments
If iPod touch can’t view email attachments, try the following:
•
View an attached file: Tap the attachment to open it in Quick Look. You may need to wait while
it downloads before viewing.
•
Save an attached photo or video: Tap the attachment to open it in Quick Look. You may need to
wait while it downloads before viewing.