Please do not return this product to the store, Roubleshooting – Bissell PROHEAT2X 20B4 User Manual

Page 20

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Built-in heater ready light does not illuminate

Possible causes

Remedies

1. The heater switch is not turned ON ( I )

1. Turn the heater switch ON ( I )

2. The power switch is not turned ON ( I )

2. Both switches must be ON ( I ) to activate the

heater ready light

Reduce Spray or No Spray

Possible causes

Remedies

1. Water tank may be empty

1. Fill heavy duty bladder with hot tap water

2. Formula tank may be empty

2. Fill formula tank with BISSELL 2X

Formula for cleaning

3. Tank may not be seated completely

3. Turn power OFF (0). Remove and reseat tank

4. Pump may have lost prime.

4. Turn power OFF (0) and then back ON (I). Wait one minute,

then depress trigger

DirtLifter

®

PowerBrush does not turn

Possible causes

Remedies

1. The belt is off or broken

1. Turn power OFF ( O ) and unplug unit from outlet. Follow

instructions on page 19

2. The unit is in the upright position

2. Brushes only rotate when unit is reclined using the

detent pedal

3. Circuit breaker on machine may have tripped

3. Turn the machine OFF ( O ) and unplug from outlet. Check

to see if foreign object is caught in brush roll. Remove

object. Plug machine in to reset circuit breaker

Cleaner not picking up solution

Possible causes

Remedies

1. ReadyTools dial may be at wrong setting

1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting

2. Tank may not be seated properly

2. Pick up both the 2-in-1 water tank and formula tank and

reseat them so they fit snugly on the unit

3. Tank may not be assembled properly

3. Check to make sure the "lip" of the nozzle is securely

hooked into the groove on bottom of Tank (see page 10)

4. Solution or 2-in-1 water tank is empty

4. Check fluid levels in heavy duty bladder and formula tank.

5. 2-in-1 water tank has picked up maximum dirty water

5. Empty 2-in-1 water tank. Refill heavy duty bladder with

and red float door has closed.

clean hot tap water and replace.

6. Red float "door" in the tank may have closed as a result of bumping 6. Turn the machine OFF ( O ), allowing red float door to release

an object or moving machine back and forth too quickly

into the open position. Turn unit back ON ( I ) to continue

cleaning. Be sure your forward and backward strokes are done

at a slower pace.

Other maintenance or service not included in the manual should be

performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of

service. Contact us directly at 1-800-237-7691.

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