Frequently asked questions – AirLive ePhone-1000S User Manual
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Frequently Asked Questions
Question Solution
LCD Error
Unplug the power supply, wait 5 seconds and then plug the power
supply back.
LCD shows Wait
Logon or Logon
Failed
Check if the RJ-45 cable is connected properly and also confirm to see
if the AirLive ePhone-1000 has successfully obtained an IP address.
If an IP address is not obtained check to see if there are errors for
network and account settings. Contact your service provider to check
account setting.
LCD shows Ready for
Call, but unable to
dial
Call your service provider to check account settings.
Loud echo during
conversation
Press Vol.- to decrease handset volume until there is no echo.
Static
Check all cables to see if they are connected properly.
Revert to factory
default setting
1. Press “1234*”.When “Booting….” Appear on the LED,release the
“*” button.
2. When “Page0 running” appears on the LED, release the “*”
button and then press “#5*5”. The AirLive ePhone-1000 reboots.