All700 troubleshooting guide, Warranty agreement, Cont – Aladdin Light Lift ALL700-CM-240V User Manual

Page 13

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ALL700 TROUBLESHOOTING GUIDE

cont.

1. Confirm ALL700 is at the CEILING POSITION. If not, use the controller to operate the ALL700 to

the CEILING POSITION. Chandelier will only light at the CEILING POSITION. If operated to the

CEILING POSITION and the chandelier will still not light, proceed to step 2.

2. Confirm light switch in the square box is turned on. The square box is mounted on the chassis plate of

the ALL700, right in front of the control board. If it was found in the off position, flip it to the on position

and to test the chandelier. If chandelier still does not light, proceed to step 3.

3. Turn the motor and light switch in the square box to the off position. Confirm light fuse is good. The

light fuse is held to the control board by fuse clips and is located right in front of the light relay. Remove

and perform a continuity test on the light fuse. If the fuse reads continuity, place it back in the fuse clips.

If it does not read continuity, it must be replaced with a new, identical amperage, fast blow fuse. Turn the

motor and light switch in the square box to the on position, and test the chandelier. If the chandelier still

does not light, proceed to step 4.

4. From where the ALL700 is installed, call Aladdin Light Lift technical support Monday through Friday

during normal business hours at (877) 287-4601. A voltage meter will be needed to further test the

ALL700.

SYMPTOM: ALL700 WILL NOT SHUT OFF PROPERLY AT CEILING POSITION:

Discontinue use immediately and contact Aladdin Light Lift at (877) 287-4601.

After all troubleshooting is complete, replace control board cover.

Warranty Agreement

Aladdin Light Lift, Inc. warrants its chandelier light lift unit for one year from the date of

purchase. The warranty includes all parts provided the unit is installed properly by a licensed

electrician. Labor charges will be the responsibility of the purchaser. If the unit does not operate

properly, the purchaser must contact a factory authorized service technician approved by Aladdin

Light Lift, Inc. to determine if the unit was installed properly. The technician will furnish a written

report to the purchaser and Aladdin concerning any problem with the lift system which will be

binding on all parties concerned. All defective parts must be returned to Aladdin Light Lift, Inc.

for the warranty to apply. Any alteration or by-passing of the electrical or mechanical system of

exceeding the wattage maximum (as indicated on the lift) will void the warranty and can result in

an electrical hazard. This warranty agreement showing date of purchase and distributor must be

filled out at www.aladdinlightlift.com/warranty-card.php within 30 days of purchase to validate the

warranty. Call your distributor to obtain the name of a factory authorized technician in your area.

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